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Booking Policy – Cleara Clinics Inc.

Effective Date: June 1, 2025

Thank you for choosing Cleara Clinics. This Booking Policy outlines the terms and conditions for scheduling appointments through our website or affiliated locations. By booking an appointment, you agree to these terms.

Independent Franchise Locations

Cleara Clinics Inc. operates as a brand licensor and online booking provider. All services are performed by independently owned and operated franchise locations (“Operating Companies”). When you book an appointment through our website, your booking is managed and fulfilled by the selected franchise location.

Each Operating Company is solely responsible for:

• Delivering services
  
  
• Setting its own pricing
  
  
• Handling cancellations, refunds, and customer care
  
  

How to Book

You can book services online through our official website at [insert URL], by phone, or in-person at your chosen location.

You will receive a confirmation email or text once your appointment is successfully scheduled.

Deposit & Payment Policy

Some appointments may require a deposit at the time of booking, especially for:

• First-time consultations
  
  
• Bundled treatment packages
  
  
• Higher-value or longer-duration appointments
  
  

All deposits:

• Will be credited toward the final cost of your service
  
  
• May be forfeited if cancellation terms (see below) are not met
  
  

Full payment is generally due at the time of service unless otherwise specified by the franchise location.

Cancellation & Rescheduling Policy

We understand that life happens. To respect both your time and our team's, we ask that you notify the location directly if you need to cancel or reschedule.

Unless otherwise stated by the franchise location:

• Cancellations made 24+ hours before the appointment time: No penalty
  
  
• Cancellations made less than 24 hours before: Deposit may be forfeited or a cancellation fee may apply
  
  
• Same-day no-show: Full appointment fee or deposit may be charged
  
  

Each location may have its own policy, which will be communicated at the time of booking or confirmation.

Late Arrival Policy

Arriving late may result in a shortened appointment or rescheduling at the provider’s discretion. If you arrive more than 10 minutes late, the appointment may be marked as a no-show.

Consultation Requirements

Some services may require a mandatory consultation or intake form before treatment can proceed. This is to ensure safety and suitability for services such as laser hair removal or skin treatments.

Failure to complete pre-appointment forms may result in cancellation or rescheduling.

Health & Safety

Clients are expected to disclose relevant medical history, skin sensitivities, medications, or recent treatments that may affect service eligibility.

Your safety is our top priority. Technicians may refuse or defer service if it’s not safe to proceed based on your consultation or pre-screening.

Promotions & Packages

Special offers or treatment packages are subject to availability and may vary by location. All terms for promotions, including expiry and refundability, are set by the Operating Company and will be communicated at the time of purchase.

Minors

Clients under 18 years of age must be accompanied by a parent or legal guardian, or must have signed parental consent as per local laws and clinic policy.

Changes to This Policy

Cleara Clinics Inc. reserves the right to update this Booking Policy at any time. Updates will be posted on our website with the revised effective date.

1Questions or Concerns

For questions related to a specific appointment, please contact the franchise location directly. Their contact details will be included in your booking confirmation.

For general website or brand-related inquiries: hello@clearalaser.com